Meeting our customers’ needs is the goal we work towards every day. Reaching them, no matter where they are in the world, is of fundamental importance. This is why we have created a team of field service engineers who, supported by a widespread network of service partners, can reach any plant where our compressors are installed without delay. Our technical sales team works from both the Chicago and the Italian offices, guaranteeing technical support over the phone and supporting customers at every step during on-site activities.
15
Technicians around the world
4.500
Hours of on-site technical assistance per year
9.000
Number of systems installated
30
Service partner
Maintenance and Interventions
Our service department is at our customers’ disposal for both scheduled maintenance operations, as envisaged by the compressor’s technical manual, and extraordinary maintenance operations, in case of failure or malfunction.
Spare Parts
Adicomp Genuine Spare Parts is synonymous with reliability. Our spare parts comply with high quality standards and are a combination of industrial know-how that aims to maximise the efficiency of our compressors.
Remote Support
We offer a hotline service during holidays to support customers in the resolution of any issues. The service does not envisage urgent on-site interventions, but only the possibility of receiving assistance over the phone and remotely connecting to the compressor’s PLC.
Training
Adicomp firmly believes in the importance of training. Which is why it agrees to offer its customers and service partners a complete training pathway, designed to share all tools needed for making the best use of the compressors, conveniently, efficiently, and safely.